Key topics to be discussed include:

- Integration
​- Smart cities
- Engagement
- Digitalisation
- Adult Social Care
- Strategic planning
- Learning from failure
- Collaborative working
​- Technology enablement
- The role of AI and Chatbots
- Enhancing the customer experience
- Organisational / cultural development
- Whole system redesign / transformation
During this meeting, all attendees will be able to share their own experiences and the challenges they are currently facing. In addition, you will then have the opportunity to look at different ways of addressing these problems and an overall look at where we were, where we are and what needs to be done to get to where we need to be.
Job titles in attendance:

- Executive Director
- Head of Department
- Chief Financial Officer
- Director of Department
- Chief Information Officer
- Chief / Deputy Chief Executive
- Chief / Deputy Operating Officer
- Director of IT / ICT / IM&T / Information
Types of organisations:

- City Council
- District Council
- County Council
- Unitary Authority
- Combined Authority
- Metropolitan District Council
- Metropolitan Borough Council
What's included in complimentary attendance?

- Access to all presentations
- Buffet lunch on main event day
- 3 course dinner on arrival evening
- Access to presentations post event
- Welcome drinks reception at arrival
- Full use of the Chesford Grange Hotel
- Accommodation at the Chesford Grange Hotel

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