Key topics to be discussed include:

- Fraud
- Integration
- Going Digital
- Cyber security
- Becoming paperless
- Collaborative working
​- The rise of smart boroughs
- Utilising Public Service Networks
- Undertaking service transformation
- Dealing with OD and HR challenges
- The Internet of Things (IoT) Pilot Scheme
- ​Income generation - Becoming more commercially minded
During this meeting, all attendees will be able to share their own experiences and the challenges they are currently facing. In addition, you will then have the opportunity to look at different ways of addressing these problems and an overall look at where we were, where we are and what needs to be done to get to where we need to be.
Job titles in attendance:

- Executive Director
- Head of Department
- Chief Financial Officer
- Director of Department
- Chief Information Officer
- Chief / Deputy Chief Executive
- Chief / Deputy Operating Officer
- Director of IT / ICT / IM&T / Information
Types of organisations:

- City Council
- District Council
- County Council
- Combined Authority
- Metropolitan District Council
- Metropolitan Borough Council
What's included in complimentary attendance?

- Access to all presentations
- Buffet lunch on main event day
- 3 course dinner on arrival evening
- Access to presentations post event
- Welcome drinks reception at arrival
- Full use of the Waltham Abbey Marriott Hotel
- Accommodation at the Waltham Abbey Marriott Hotel

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